Help & FAQ

 How to use UK Property Direct

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System information

  • How can I use the site?

    To find property choose window on homepage. You can find properties using town name or postcode.

          This option working for UK and Oversers properties.


         A step-by-step guide to buying property

         Step 1 Arranging your mortgage

  • Before you begin your property search, it is advisable to arrange your finances and, if required, have   a mortgage agreed in principle. This will confirm how much money you will have to fund the purchase, which will ultimately influence your property search.

        Step 2 Register Your interest

  • The first step to finding the right property is to register with us. You can also register your interest about a specific property online if you are short of time.

          With thousands of properties to choose from you can rest assured we have just what you're looking for.

       Step 3 Finding the right property

  • Once we have a clear understanding of your requirements you will receive a selection of properties that match your criteria. We can also keep you constantly up-to-date via email and SMS alerts when the latest properties become available.
  • UK Property Direct is the UK's leading property portal offering the best, state-of-the-art property search and more.We are the UK's No.1 property website.

    UK Property Direct is a British based property website covering the residential and commercial property market both within UK and Overseas.

    We're not just property websites, we're so much more than that. Take a look at our site and find out exactly what we do and how we can help you.

       Step 4 Instructing a solicitor.

  • The successful purchase of a property can be reliant on the instruction of an efficient and experienced solicitor. It is a good idea to use a solicitor who knows the area that you're moving to and specialises in conveyancing

       Step 5 Offer agreed

          Once your offer is accepted;

  • You will now need to instruct your solicitor to proceed with the conveyancing process and your mortgage broker to proceed with your application.

       Step 6 Conveyancing

  • As part of the conveyancing process your solicitor will do the following:

    • Raise any enquiries on receipt of the draft contract from the seller's solicitor
    • Request their own local searches
    • Agree on a date for exchange of contracts

       Step 7 Exchange of contracts

  • Exchange of contracts occurs when all enquiries have been confirmed and agreed.

    Once the contract has been signed by both parties the deposit (usually 10% of the purchase price) will be telegraphically transferred or paid in the form of a banker's draft from your solicitor to the seller's solicitor.

    The completion date is then set by mutual agreement.

       Step 8 Completion

                           Congratulations, you are now the legal owner of your new home!

  • What are the system requirements?

    Any device capable of displaying web pages.

  • Are there any other requirements?

    To log in, you need to be able to input data or select from a list.

All technical information I need to know

  • Which internet browsers do you support?

    Microsoft Internet Explorer 9 onwards, Firefox 14 onwards, Opera 12 onwards, Safari 5 onwards and Google Chrome 14 onwards.

  • Which screen resolution do you recommend?

    Any screen resolution is recommended, because this site is designed to be "responsive".

  • How do I register on the site?

    Please visit the register page and select between User and Advertiser.

  • I have forgotten my password, can I get a reminder?

    Please visit the login page, click the "Reset your password here" link and enter your registered email address, also selecting whether you are a User or Advertiser.

  • Can I change my password?

    Please visit the login page, click the "Reset your password here" link and enter your registered email address, also selecting whether you are a User or Advertiser.

    Follow the link in the email that you receive and that is where you can change your password by entering a new one.

  • How do I do a search on

    You can do so from the home page or by selecting from the first four options on the main navigation bar or the Overseas link in the main navigation. These lead to pages that allow you to search for the properties you're looking for.

  • How can I alter my search?

    On a search results page you can alter your criteria from the "Filter your search" form on the right-hand side of the page.

  • How do I save a property to a shortlist?

    When you search for properties, or look at a property in detail, there is a "Save To Shortlist" link that you can click on to keep track of the properties you are interested in. If it is already in your shortlist, you will see a "Remove From Shortlist" link. You must be registered as a Member in order to fully use the Shortlist feature.

  • How do I arrange viewing?

    Please submit an enquiry via the form on the detail page of your chosen property / properties with your contact details. Alternatively, you may contact us via our Contact Us page; please remember to include your contact details and, where necessary, property reference numbers.

  • Can I send any feedback on the site?

    You may contact us at any time. We always welcome your feedback.


Still scratching your head?

What is UK Property Direct and what services do you offer?

As one of the leading property websites in the UK, UK Property Direct is an essential resource for buyers, sellers, owners and agents alike.

Is UK Property Direct an estate agency?

No, we are a property portal providing details of homes listed for sale/to rent by estate agents, letting agents, property developers and private sellers. We also offer a market resource providing information on current homes values, sold house prices, local statistics and much more...

Why is the location I entered not recognised by your search?

The most common cause is misspellings. Check the place name and postcode and retry. If your location is still not recognised, please let us know by selecting 'contact us'.

How do I obtain more details about properties listed for sale/to rent?

If you would like more information or to arrange a viewing for any property listed for sale or to rent on our website, the “Contact Agent” or “Contact Seller” link will redirect you to the appropriate estate agent or private seller.

Why am I yet to hear back from an agent/private seller I contacted via your website?

We're sorry that the agent/private seller has not responded promptly. Please let us know the details and we will follow this up for you.

My home is for sale via an agent but it is not listed on UK Property Direct, Why?

Properties on UK Property Direct should appear on our website as soon as your agent has uploaded it to our database. In order to maximise exposure for your property and enhance your chances of a successful sale you must ask your estate agent to upload onto our website.

Why does my property still on your website when it has been sold?

If you have completed the sale and your property is still listed as 'for sale', please contact your agent to ensure that they update the status of your home on UK Property Direct! If you are a private seller you should update your property status.

My property is listed for sale/rent but some of the details are incorrect. How do I fix this?

We receive property details directly from your agent and if there are any errors you should contact them directly.

If you are a private seller, the correction can be carried out by yourself by logging into your account and correcting the details.

Can I market my home directly on your website?

Yes. As a private seller you can advertise your property on UK Property Direct by choosing an appropriate package and paying for it online.

Why only some of the properties have full details and photos?

That is the amount of information that has been uploaded by the agents or the private sellers.

How can I find an estate agent to sell/let my property?

You will find a local agent by using UK PROPERTY DIRECT’s National Directory for Estate Agents & Letting Agents.

What areas does UK Property cover

We cover the whole UK and the Overseas properties for sale or rent both residential and commercial.

Market values

For an updated guide to market values, visit our house price guide.

House prices information

To find out sold property prices, please visit UK Property Direct house price guide. We use Land Registry’s database.

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